Terms of service
These terms of service apply to any order you give us as our customer and to the services we provide to you. We may add to or change these terms in a written estimate, quote, proposal, engagement letter, form or invoice, even if it does not mention these terms. Any change must be in writing and signed by us or be posted on our website to be effective. You accept the latest version of these terms of service by ordering from us or receiving services from us. Our Refund Policy and Privacy Policy also apply.
Changes to the services
We may change the prices of our services without notice. We may modify or discontinue the service.
Ownership of material
All material found on this website, unless otherwise noted, is owned by us. The user is not permitted to copy, reproduce, or use any such material without our prior written consent.
Disclaimer
We disclaim all warranties to the extent allowed by applicable law. We are not liable for any defect that you cause.
Limitation of liability
Our liability to you in respect of any loss or damage suffered by you arising from the services (whether under contract, delict, tort, strict liability or otherwise, and whether the services have ended or not):
- excludes responsibility for any consequential, exemplary, indirect, incidental, punitive, pure economic or special loss or damage of any kind and however caused, and
- is limited to the total amount of the fees paid by you in connection with the services rendered in any particular order in respect of direct losses only.
We are not liable if your car is stolen from us while we wash it.
Indemnity
If any third party claims against us for any loss or damage that follows from any of our services to you, whatever the cause, you indemnify us against that claim unless we accept or it is finally determined that the loss or damage was caused by fraud or deliberate misconduct by us or any of our employees or agents.
Dispute resolution
We want to avoid disputes about this agreement and resolve them as quickly as possible. But if there is one, either party may inform the other of it in writing. The parties must first try to negotiate to end the dispute, then enter into mediation if negotiation fails, and finally go to arbitration if mediation fails. Despite this mediation and arbitration clause, either party may approach any South African court with jurisdiction for interim relief in appropriate circumstances.
Notices and domicile
We want to communicate with you effectively about this agreement. For this reason, the parties will send all notices to each others' email addresses and choose their respective street addresses as their service addresses for all legal documents. The parties may change either address on 14 calendar days written notice to the other.
Force majeure
Things may happen that prevent you or us from complying with each of our obligations under this agreement. Neither party is responsible for breach of this agreement caused by circumstances beyond its control, but the other party may cancel the agreement on
written notice to the other if the circumstances persist for more than 60 calendar days.
Governing law
South African law governs this agreement.
Jurisdiction
You consent to the jurisdiction of the Magistrate's Court.
Time limit for claims
Any claim that cannot be resolved by negotiation and mediation must be formally made by arbitration proceedings within two years of the claimant becoming aware (or being in a position to become aware) of facts that give rise to the claim. In any event, this cannot be later than three years after any alleged breach of contract, delict or other act or omission giving rise to a cause of action. This overrides any statutory provision that would otherwise apply.
Changes
We may always change these terms of service. If this affects your rights or obligations we will place a prominent notice on this website or send you an email. If you do not agree with any change you may not instruct us again or use this website. If you instruct us or to use this website after notice of a change, the new terms apply to you.
Last updated
- 31 March 2025 (Significant rewrite and update)